Maritz Global Events Blog

Entering, Engaging & Exiting: The 8 Phases of the Guest Experience

In this next video in our Planwell Meetwell® series, we'll take a look at phases 5, 6 and 7 of the guest journey — Entering, Engaging and Exiting. 

In this segment, Emily Thibodeau, VP, event management rounds up five of our senior meeting event managers for an in-depth conversation through these next three phases within the operations portion of the guest journey. 

They'll review how they're working with clients and some of the things they're implementing in the way of registration, traffic flow, food & beverage, networking and more by using the tools and resources available through our Planwell Meetwell system.